A Gold Quill of Excellence was awarded to UPS Airlines for its entry, AirUPSers.com (private, employee ID required), a video-based intranet portal created so that pilots could access company news, et al., from the road. We spoke to Jim Mayer about this innovative communication effort that addresses the needs of a highly mobile workforce. It's also an example of a pro-active approach to labor communications. For more information, see Communication World, July/August 2005, page 24.
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